Refund & Cancellation Policy

Last updated: November 2026

Since microgreens are highly perishable, we enforce clear and strict cancellation and refund terms to ensure fairness.

1. Our Commitment

At Ojas Microgreens, we take great care to grow and deliver fresh, quality microgreens. If something is not right with your order, we want to make it right.

2. Cancellations

If you need to cancel an order, please contact us via WhatsApp as soon as possible. Cancellations are accepted up to [UPDATE: e.g. 12 hours] before the scheduled delivery time. Cancellations after this time may not be possible as harvesting may have already begun.

3. Refunds — Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please:

Contact us on WhatsApp within [UPDATE: e.g. 2 hours] of receiving your order
Share a photograph of the issue

We will assess your concern promptly and, where appropriate, offer a replacement delivery or a refund at our discretion.

4. No Returns

As microgreens are a fresh, perishable food product, we are unable to accept physical returns of delivered products.

5. Refund Processing

Approved refunds will be processed within [UPDATE: e.g. 5–7 business days] via the original payment method, or via UPI/bank transfer as agreed.

6. Delivery Failures

If we are unable to deliver your order for any reason on our end, we will offer a replacement delivery or a full refund.

7. Contact

For any refund or cancellation request, contact us immediately via:
WhatsApp: 916362579692
Email: kumarmanju.shiva@yahoo.com

Ojas Microgreens, Bengaluru, Karnataka, India.